ICE is out to be the very best little air conditioning company in the Las Vegas valley. We have over 29 years of experience in the valley and will put it to work for you. We offer the very best of everything for all budgets. Whether you are looking to maintain your existing Home comfort system, need emergency repairs, are unsure of someone else’s diagnosis of your systems issues, need to make your existing system run more efficiently, need some relief for uncomfortable rooms, or are looking to replace your existing system with a more energy efficient model we can help! We have Warehouses on wheels, highly trained and certified technicians, drug tested and background checked team members, and guarantee your 100% satisfaction. Let ICE go to work for you and you will see why we are the best in the valley!
ICE Service Guarantee
100% satisfaction guarantee
If you are not 100% satisfied with any of our services that we have provided you, we will issue a full refund to you. If any of our team members use foul language or smoke in or around your home, are not respectful to you or your family, do not wear shoe covers while in your home, or do not clean up after themselves, you will not be responsible to pay for the service.
ICE Repair Guarantee
We will guarantee any repair made to your home comfort system for two years. If for any reason the part fails within the first two years we will repair it again at no charge.
We guarantee that the system(s) we have installed in your home will heat or cool your home as we have stated. If the temperature range that we have promised is not achieved at the thermostat, we will replace the system at no charge to you.
No Lemon Guarantee
If the Compressor in your new air conditioner or heat pump fails once within the first 5 years, we will install a completely new outdoor unit. If the heat exchanger fails in your new furnace within the first 5 years we will install a completely new furnace.
$500 Installation Date Guarantee
If we do not have your new Home Comfort System(s) installed and operating by the date promised, we will pay you $500 for your inconvenience.
Property Protection Guarantee
All property such as lawns, shrubbery, carpeting, floors, walls, furniture, and door frames are protected. Damaged property will be replaced or repaired. Protective shoe covers will be worn while in your home and hall runners will be used on all work and traffic areas.
Any Home Comfort System that we install in your home will comply with all federal and local efficiency standards. The new system will have environmentally friendly refrigerant in it. We will also recover and dispose of the refrigerant in your old system per all EPA regulations.
100% Satisfaction Guarantee
We Guarantee that the equipment that we have installed in your home will perform as stated. If the system does not properly heat or cool your home we will modify, repair, or replace it until you are 100% satisfied for the first two years from the date of installation.